Privacy policy

Privacy Policy

Last updated: April 10, 2026

source:set operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). source:set is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

· Contact details including your name, address, billing address, shipping address, phone number, and email address.
· Financial information including payment card information, transaction details, form of payment, and payment confirmation.
· Account information including your username, password, security questions, preferences and settings.
· Transaction information including items you view, add to your cart, or purchase, return, or cancel, and your past transactions.
· Communications with us including information you include when contacting our customer support.
· Device information including information about your device, browser or network connection, your IP address, and other unique identifiers.
· Usage information including information regarding your interaction with the Services, including how and when you navigate or interact with them.

Personal Information Sources

We may collect personal information from the following sources:

· Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
· Automatically through the Services from your device when you use our products or services, and through the use of cookies and similar technologies.
· From our service providers when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
· From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to process payments, fulfil orders, manage your account, arrange shipping, facilitate returns and exchanges, send account-related notifications, and to create and improve your shopping experience.

Marketing and Advertising. We may use your personal information to send marketing and promotional communications by email, text message or postal mail, and to show you relevant advertisements on the Services or other websites. You may opt out of marketing communications at any time.

Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment experience, and detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe. We recommend that you do not share your username, password, or other access details with anyone else.

Communicating with You. We use your personal information to provide customer support and to maintain our business relationship with you.

Legal Reasons. We use your personal information to comply with applicable law, respond to valid legal process, enforce our terms and policies, and to investigate potential violations.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

· With Shopify, vendors, and other third parties who perform services on our behalf, including payment processing, data analytics, cloud storage, and fulfilment and shipping.
· With business and marketing partners to provide marketing services and relevant advertising. Our partners will use your information in accordance with their own privacy notices.
· When you direct or consent to our disclosure of certain information to third parties, such as to ship your order.
· With our affiliates or otherwise within our corporate group.
· In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to protect or defend our rights and the rights of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

To help protect and improve our business, we use certain Shopify enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information and for responding to requests to exercise your rights over such data.

To learn more about how Shopify uses your personal information and the rights available to you, please visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third Party Websites and Links

The Services may include links to third-party websites or platforms. We do not guarantee and are not responsible for the privacy or security of such sites. You should review their privacy and security policies before providing any personal information. Our inclusion of such links does not imply endorsement of their content, owners, or operators.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information about anyone under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us at support@sourceset.online to request its deletion.

As of the date of this Privacy Policy, we do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable steps to protect your personal information, but no security measures are perfect or impenetrable. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and we may decline requests as permitted by law.

· Right to Access / Know: You may request access to the personal information we hold about you.
· Right to Delete: You may request that we delete personal information we maintain about you.
· Right to Correct: You may request that we correct inaccurate personal information we hold about you.
· Right of Portability: You may request a copy of your personal information and ask us to transfer it to a third party, subject to certain exceptions.
· Managing Communication Preferences: You may opt out of promotional emails at any time using the unsubscribe option in our emails. We may still send non-promotional emails related to your account or orders.

If you reside in the UK or European Economic Area, you may also have the following rights, subject to local law exceptions:

· Objection to Processing and Restriction of Processing: You may ask us to stop or restrict processing of your personal information for certain purposes.
· Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

You may exercise any of these rights by contacting us using the details below. We may need to verify your identity before processing your request. You may also designate an authorised agent to make requests on your behalf, subject to verification.

To learn more about how Shopify processes your personal information and your associated rights, visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to lodge a complaint with your local data protection authority.

For UK residents, the relevant authority is the Information Commissioner's Office (ICO): https://ico.org.uk

For EEA residents, a list of responsible supervisory authorities is available from the European Commission.

International Transfers

We may transfer, store, and process your personal information outside the country in which you reside. Where we transfer personal information outside the UK or European Economic Area, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant UK authority, unless the transfer is to a country deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this 
website and update the "Last updated" date accordingly.

Contact

For any questions about this Privacy Policy, our privacy practices, or to exercise your rights, please contact us:

Email: support@sourceset.online
Address: source:set, 44 Westmorland Drive, Desborough, ENG, NN14 2XB, GB

For the purposes of applicable data protection laws, source:set is the data controller of your personal information.